Hello,After few researches I didn't reached the answer I expected about my question.My question is : How can I hide a custom button depending on my state?Context :I created few button (like UI action) on a widget I set on the OOB ticket form page on ...
Hi All,To achieve Parent Child Incident Relationship below steps are done(1) Activated - Incident_Parent Field in Incident GUI (reference Field)(2) Created a Parent Ticket P and 2 child Tickets C1 and C2. In C1 and C2 parent ticket field is populated...
Hi All,I need to relate my service offerings and circuits table so one service offering can be connected by many circuits and a circuit can connect many service offerings.I've created a many to many relationship in the sys_m2m table so i now have a r...
1. I have a requirement that using Platform UI, when I click on a custom UI action link on a form, instead of asking the user to fill out the whole record form completely in one view, I want to guide the user to fill out sections of the form in multi...
Someone please tell me if there's a better way to do this. I had to work out this procedure in order to push these changes in an update set. If there's no better way, maybe this will help someone out.In order to create or alter choices in a particula...
Hi all,I think I detected a bug in MID Server application (mid-jre.istanbul-09-23-2016__patch0-10-05-2016_11-18-2016_1553.linux.x86-64).MID Server manages a file, inside "/work" directory, named "remote.properties". My undestanding is: MID Server ask...
HiI am getting ECC timeout error while calling a REST Service using MID ServerLooks like issue is due to the volume of dataI wanted to increase the payload size allowanceBut i could not find mid.eccq.max_payload_size in MID ServerWe are at Geneva at ...
Hi all,I have a requirement to create new layouts in the order 3 2 2 2 3.Please, suggest some ideas.
Hi All I have an client template where the from field to set to javascript:gs.getUser().email, The audit trial is being updated and the email is appearing in the outbox as sent however the email is not triggering. I have selected Yes in the check box...
when form is Loaded -if User name( value :User) is Empty then Devision field should be Readonlyvar gd=g_form.getDisplayValue('User');if(gd== " ") {g_form.setReadOnly('devision',true);}}it is not working as per my expectation
Hello All,Can some one please help me what are the best practice can follow to create Inbound email action.We are getting lot of request from monitoring tool for configuring the inbound action.Does it affect any sort of performance issue.It will be...
Hi All,I have a Business Requirement, where the ticket has attachments and when Service Desk clicks on the email options form the ticket, it should automatically include all the attachments which are there in the existing ticket.Has anyone implemente...
Hey gang~I have a list type field named training_class on my GE54 Application table that references the GE54 Training Class table. I want to filter it based on the display value of the application field on the Application table.for example, if I am...
we can access the glide.servlet.uri property by doing gs.getProperty. But you can't find the property in the sys_properties table. Must be some base functionality. Now issue is someone created this property and set the value accordingly which is fine...
Hi ServiceNow Community Developers,Would you please advise as to the best practice when it comes to using fields from the task table rather than creating your own. For instance I have a requirement to include the Opened by field in the procurement (p...