HI all, I have 25 different tables already created in my instance but those are not being used now, so in order to re use them for another purpose i am asking this if we can change the tables application scope or not, if yes then how. I know its not...
Which role is required for normal itil users to add PA widgets to their dashboards? Adding Performance Analytics Dashboard Widgets | ServiceNow Developer - Steps are mentioned here but team has forgot to add the role required to perform this activity...
As per the documentation, one needs to initialize() before assigning values to later insert() a new Gliderecord, i.e. var now_GR = new GlideRecord('to_do'); now_GR.initialize(); now_GR.name = 'first to do item'; now_GR.description = 'learn about G...
Hi All, We have requirement to validate attachment on a record producer and below line is returning different value when checked in portal and in mobile.var attlen = this.document.getElementsByClassName('get-attachment').length;it is giving 2 if we h...
Hi Team , I have cloned OOB widget "Faceted Search" and modified to embed clone of "Search page" widget.Search page widget is not getting updated when I search something and need to reload the form again to see the data.I am using below line to call ...
I have a catalog item with multiple list collector variables and regular variables. I am trying to create a defined set of variable values to be populated automatically when the specific profile is selected. I am using catalog client script, based o...
Hi, I'm trying to create a problem record related to the incident that the user is accessing, through an UI Action in the incident table. This UI Action calls a Glide Modal that requests the user to fill in an information in a checkbox field. This in...
I've deactivated a handful of custom fields my organization is no longer using. I know how to identify various different scripts, policies, business rules, traditional workflows, etc.. that may be impacted by this. However, I'm not sure how and where...
HI Everyone, I am trying to use setDisplayValue within workflow run script activity. When I do so, I get the following error.Error: Function setDisplayValue is not allowed in scope xyz__. Is there any workaround for this? Run Script code : var too =...
HI Everyone, I am trying to use setDisplayValue within workflow run script activity. When I do so, I get the following error.Error: Function setDisplayValue is not allowed in scope xyz__. Is there any way to deal with this?
Hi all, I have created a field 'cost center' for a catalog item and referenced the values from the cost center table (cmn_cost_center). We have got many customers, so I have added a new reference field 'company' to the cost center table (cmn_cost_ce...
Hello Everyone and Thanks in advance for looking at this. The issue I am trying to solve for is as follows:In our Service Portal, I have our Catalog Homepage Search setup to look through Incidents, Knowledge Bases, Change Requests, and Catalog Items....
Hello: I am currently branding our instance in the Next Experience UI. In the login page, I have removed the OOTB background illustration and added our brand color. This shows the login box inside of another white rectangular box and I would prefer t...
Hi, We have a requirement to define all of the server's criticality. This is so that based on a specific high criticality, our server team would patch the high priority servers first. We do not have Secops (SIR/VR) in our environment. The Server tea...
Hello, I can't set a new Focus on the different tabs of the incident page (ex : When the status is resolved the Resolution Information tab is displayed) I found the script that could apply it but impossible to make it work with a script client.. I do...
