We have a need to add css to the a tag to create an email response because using syntax ${mailto:xxxx} doesn't appear to allow you to put css on that <a> tag that gets generated. In order to add css we need to manually construct the mailto. The onl...
I am looking to Auto-Reject any RITM that has an approval pending after 7 days. I think this would do it, but I have not been actively working in SNOW for 4 years. Would this script in Scheduled Jobs do it? _________________________________________...
Hi All,I have a data in excel which has around 2 Million Records and I would like to import the data regularly.I know I can have scheduled import, but I am worried that it will slow down my instance.I do have thoughts on SOAP messages but I am not su...
I've been searching through the documentation, community, and youtube for a few days trying to figure this out and haven't been able to find a solution. I see that the other out-of-box UI Experiences also have search bars and profile management added...
I need to copy all fields/table from one table to another. The table with all the information needs to be deleted after the copy is done. Is this possible? Trying to figure out the easiest way and would prefer to not have to re-do all the fields/UI p...
Hello: I have the onChange catalog client script below, on a Record Producer (Catalog Item). It works when I am logged in as an Itil user - the alert displays the correct sys_id. However, I'd like it to work for anonymous users, but when not logged i...
Hi All, New to servicenow and business rules. We have two tables - primary and secondary. Based on the drop down value selected in primary field, I have to create a new or update existing record in the secondary table to show that field in the secon...
Hi all, I have noticed that the OOTB related lists from the instance are not working as excpected. For example, if I add an incident to the the related list incident.rfc in a change request I can't see it in the related list. As you can see in the ...
Hi All, How do we Auto Close/reject an approvla after 7 business days in a Workflow. Appreciate your help! Thanks Shivani
Want to edit Short description field in catalog form, but it is in read only mode how to edit.
Hello, How can i add an external email id 's in service portal same as IT view below image is service portal i am not able to add external email id's Below image is IT view i want same in Portal how can i achieve that
Hi,Is there a way to update order for UI action in Agent workspace only and doesn't affect order in UI16. Thanks
Hello, I am trying to create a personalized filter in a specific module however, it is not solving my problem. So, I think I should use javascript. I need a filter that shows all the records created by me or created by someone from my group (that I b...
I have a user request as follows. We have a monthly knowledge base report of upcoming expiring articles. This could contain articles from quite a few different authors. I have been asked to find out if I can send out that report to each author but...
Hello, I have a new Order Guide I created. In our Dev instance it's fine. However when I moved to our Test instance, it isn't showing under the specified category. nor is it searchable.. In "non portal' ServiceNow, it's visible under the category and...
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