What is limit of maximum rows of export in export set?
What is limit of maximum rows of export in export set?
Forum Posts
Resolved! Filtering a Service Portal List Collector onChange
I have a list collector on a service catalog form that should filter it's available options based on the value of another field on the form (location). It works perfectly in CMS but I'm struggling to replicate this in Service Portal on Helsinki.In ...
REST API account with read-only access to all tables
Hello,We've been trying to use an SN account with rest api access to show information on our incidents/problems/etc within another application. However, when using this user, we only get empty search results, indicating that the user does not have th...
Resolved! how does SLA Commitment & SLA Result work
DearsDoes anyone can help to explain how dose the SLA commitment and SLA result worked? Here's my task SLA tableAnd my commitment defineAs my understand, there should be displayed as do not achieve the target, but all the results are meet the 100% ta...
Set an encrypted field through the REST API
Hi,I'm trying to do a a PUT the Table rest endpoint as described in:https://developer.servicenow.com/app.do#!/rest_api_doc?v=jakarta&id=r_TableAPI-PUT so that I can set the value of an encrypted field. I'm setting the parameter "sysparm_input_displ...
Resolved! User Avatar icon blank in Service Portal
Hi folks, I am just wondering if anyone ever experienced a quirky issue on the Avatar icon in Service Portal when a new request just been raised. The Avatar icon shows blank (usually it would shows the initials)This issue only occurs to certain u...
Password encryption in Rest Payload
Hi,I am using rest API to create user on ServiceNow and my playload is{"user_name":"Watson","first_name":"John","last_name":"Whatson", "email":"whatson@bcone.com","city":"Pune","department":"IT", "user_password":"pass,123"}when i run this it create...
Getting attachments from 3rd party via REST API
Hello fellow Developers. New to REST and been stuck for a couple of days now trying to figure this out. We are getting an XML response from a 3rd party that contains a base64 string, which represents an attachment and i need to convert and attach it ...
Resolved! Domain Display value - Can we display name only without path?
Hello, I'm working in a domain separated environment on my Helsinki instance and my users are complaining that it's too diffiuclt to determine domain in lists and form views. This is because the views are showing the full path of the domain so: ...
Resolved! How do I edit a view name?
HelloIn our system, we have a view called Emergencychange. Is there a way for me to edit the view name so it says "Emergency Change"?
Need Help Returning Values with GlideAjax
I need to populate a dropdown of courses, based-on the term selected. I have a GlideAjax call to fetch the data and then use the addOption() function to populate the value in the 'u_course' field. However, I am unable to filer courses offered by 'u...
Resolved! onSubmit client script starts on update of a record too
Hi,I have a weird behaviour with a client script that should take place only on a submit of a new record, but it works on update too.The script is very simple:function onSubmit(){ var gr = new GlideRecord('table'); gr.addQuery('key',g_form.getV...
Service Portal record producer variable sets not mapped to table?
On record producer forms with variables have the same name as table fields, they are mapped to the actual table fields. For instance: a variable set with a variable named short_description on an Incident record producer will set the short_description...
string field (with max_limit 4000) accepts more than 4000 characters limit.
Hi Team,I found that when we create a string field with max_limit 4000, it is accepting more than 4000 characters in the field. When I enter more than 4000 characters and tried to save it, the form was saved successfully with more than 4000 character...
Resolved! How to set focus on a Record Producer form?
Hello,I have a Service Catalog Record Producer, with a list collector in the middle of the form. When the form loads, I want the focus to be at the top of the form, or at least set to the first editable field. In an onLoad Client Script I tried t...
