The Zurich release has arrived! Interested in new features and functionalities? Click here for more

catalog item - multiple approvals

levino
Giga Guru

Hi there

is there a example of  multiple approvals on different options selected in a catalog item.

 

example user selects checkbox 1 =  approver 1

checkbox 2 = approver 2

i have about 5 approvers.

so all 5 need to approve  if 5 checkboxes selected.

 

Thanks

Levino

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you can use IF Action and based on the checkbox selected use the Ask for Approval action

what's the challenge?

OR

you can also use script in the Ask for Approval and get the value of variable and set the approval user

here is the solution

Scripted dynamic Flow Designer approvals based off of information held in catalog variables

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you can use IF Action and based on the checkbox selected use the Ask for Approval action

what's the challenge?

OR

you can also use script in the Ask for Approval and get the value of variable and set the approval user

here is the solution

Scripted dynamic Flow Designer approvals based off of information held in catalog variables

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@levino 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Chandu Telu
Tera Guru
Tera Guru

Hi Levino,

 

Can you answers below points

  • 5 Check boxes means 5 Approvals - is this Approvals from one group ??
  • If 5 Users are individual can't you add all these 5 if conditions individually - Parallelly based on check boxes after 5 you can add branch

 

 

Thanks

Chandu Telu

 

Community Alums
Not applicable

Hi Levino,

For 5 different approvals you can use branch activity in the workflow.

You can add the the 5 options and set the condition for each of them accordingly.