I have created a record in an ATF, but I'm struggling to get the incident-number, I'm only able to get the sys_id. Anyone who could help me get the Incident-number from a record-object? As I have figured it out, this need to be done in a server side ...
I currently have an onchange client script that will add 3 days to a date field in my service portal. However, I want to make sure I exclude weekends. I currently have a schedule set in cmn_schedule_list.do so how do I point back to this table to loo...
Hi Team,Could you please tell me how to show a table list on service portal? I have table used to store all of requests which raised by me as belowI want to show this list on the service portal , how to complete it? which widget should i use?i use 'd...
Hi All, I have tasks being added to a specific visual task board. Some of these task come in as priority 1 or 2. Can something be scripted or configured to automatically add a label to the card on the visual task board based on priority of the ticket...
As soon as I set the value of one of the variable via ATF, I am getting below error: Cannot read properties of undefined (reading 'nameMap') There are only a couple of ui policies that alter the visibility of a few other fields when I am setting the ...
Hello all, i am using LDAP to retrieve user data fronm AD to ServiceNow. I try to add a filter with the department as below, but after i try execute now button, there is no response, no new data retrieve. this is my filter condition, is there someth...
Hey everyone, I have created this UI Page: <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <p><g:ui_checkbox name="check_feature" id="check_feature">Feature</g:ui_...
syslog_app_scope.sys_created_on : Created time format : 2022-03-14 19:20:32 Usually at any given time, there would be multiple processes running and which could be writing to the logs as well on same time. Because current time format includes up to...
Hi, In Service portal How to display/pin a particular Catalog item on top of list in a particular category. Suppose 'Report issue' is a item which must be available in top of its category. (Note: it is not a popular item) Regards, jay.
As it stands I just a circled cross icon and no mouse cursor to highlight the value. Does anyone know how to allow to copy and paste the value for a select box field Variable into a 3rd part system. Thanks
I have the following code <sn-time-ago timestamp="d.sys_created_on"></sn-time-ago> to show how long ago a ticket was created in a sp widget. In testing, I noticed that for tickets that were just created, it shows 8h ago, and as of an hour later, it ...
I have field on Incident form. That field type is LIST COLLECTOR. I am not able to set this field value (Any existing value) from ATF step 'Set Field Value' method. Any suggestions!
Hi, How to hide a choice value (Linux) on the list view for a user with non admin access ? On form I used client script onLoad but it's not working on onCellEdit. var adminUser= g_user.hasRole('admin'); if (!adminUser){ g_form.removeOption('ope...
Hi All, I have observed this behavior where the Agent status change automatically from 'Available' to 'offline' in Agent workspace inbox even if agent is logged on in servicenow instance and working on different tab on the Incidents or Request task. ...
Hello everyoneI wanted to ask if you have any solution to my case. I am using Transform maps to pass some data to a certain table in the CMDB in ServiceNow. I put as coalesce the fields "Name" and "IP Address" so that it does not generate duplicates ...
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