hello Team,I have tried below steps to make the HTML variable read only in the catalog item but it doesn't work.1) Create a catalog client script " On load" with below script:function onLoad(){g_form.setReadOnly('variable_name',true);}2) Created a Ca...
I have a scoped application that has dependent choice lists. I want my business user to be able to update/change the values of the choices on sys_choice. I created a write ACL on sys_choice. Under the "Requires Role" section I addded the applic...
I want to remove 2 fields of Demand table from Personalize List column from so it can't be bring to Demand List view. These fields are not even present in form. Is there any alternate way like ACL to do so instead of deactivating those fields??I foun...
Please give me clear view about Difference b/w sys_id and sys_id.toString() , what it will returnsvar gr1 = new GlideRecord('core_company');gr1.addQuery('name', u_manufacturing);gr1.query();var gr = new GlideRecord('cmdb_ci');gr.addQuery('manufacture...
Hi Team,I am trying to render an image dynamically on ServiceNow HTML field.To accomplish this, I set up HTML field value to:<div> <img src="my_image_url"> </div>However, I get the following result:As you can see I get html text instead of rendered i...
Hi All,field 'Department' references to a custom table that contains user records with their respective departments.when clicking on the look up icon on the field "Department" it displays all records with users and department. But my requirement is t...
I want to print the element of my object? How do I do that?In my case I want to print the element of my object 'recipients'?var listCI = [];var recipients= { }function addRecipients( user, listCI){recipients[user].push(listCI);}if(current.variables...
Hi,I am looking for a way to clone a task ticket (PTSK) created from a visual task board free form board to the incident table. The only issue I am running into is not knowing how to transfer Visual Task Board card item checklists with the transfer...
Hi,Can someone help me understand the life-cycle of record producer, that is in which tables the questions and answers are inserted, when a record producer is submitted?Also from which table does the GlideappSequencedQuestionSet() queries data from?A...
I'm building some sub-domains in our instance, and I've run into an issue with a user query business rule. The requirement is that a user in the domain can see all other users in their domain as well as users in any domains that are children of the...
I have a table that that stores basic employee information (1) and another table (2) that has a reference field referencing the basic employee info table. Through that reference field, I've also dot walked and picked up some additional fields from ...
I'm building a business rule for a custom table. I need to check if an HTML field is in its default state (never had anyone enter data in it). I tried "is empty" but it looks like HTML fields have some default html in it. Does anyone know if there's ...
Hi All,When ever am adding Comments in the incident it is sending multiple notification with the same content.I read somewhere that notification 'Weight field' value should not be '0' it may happen because of this value, so I have changed it to '10'....
Hi There,Is it possible to trigger a shell script in a linux mid server without using discovery? i also need to pass parameters to the shell script.Regards,Alok.
Hi Everyone,In the email notification getting all the comments from initial on wards, but i need only the latest additional comment in the chain.Please give some solution to capture the latest comment.Thanks In Advance,Immanuel