Hello Gurus, I have requirement to have user ability to select multiple options on portal. I know I can use list collector, but client is incline towards using "Multiple choice" type because all options visible clearly. This is how its appearing as L...
I have below Requirement Can any body help how can i achieve this WHEN a user checks out a knowledge article AND that article is checked out for more than 14 days old THEN the system should delete the draft article
We have an acl on the sa_pattern table to only allow read if the user has the pd_admin role. However, we don't want users to be able to read from this table EVEN if they have admin, they have to specifically have pd_admin. We have unchecked the "Admi...
Good afternoon developers, I just have a quick question. What are the dimensions I need to have for a picture that needs to be placed inside of a carousel on the portal? Best regards, cnharris
Hi All, I have one doubt in Service Portal. When an end user creates and Incident it is submitted and agent starts working on that ticket. Additional comments added by the agent gets captured on the ticket form. But once the agent marks the Inci...
Hello, I have the following onSubmit client script, and it presents a modal popup for end users when conditions are met. This is for native Ui and agent workspace. Works fine in native, it prompts the user with modal and only submits form when user s...
Hi Community, In what circumstances could an ACL be missing in a ServiceNow instance? I've done a few table analysis comparing elements such as Dictionary, Scripts, Policies, ACLs etc between one of the sub production instances from work with my own ...
I integrated AWS successfully with ServiceNow and am able to read the AWS catalogs .I am able to see all the parameters and provide some values and successfully ivoke aws.Problem: I want to automatically pass the values to the aws parameters from ser...
I have a requirement that is- If the target field value is empty then only return the source.field value to the target field.
Hello good day, I have the following inconvenience.Within my form I call fields from another table through the dot connotation. I would like to change the label since it is not representative, but when I change the label within the form design and th...
Hi All, i have a reference field(ci class)>referencing "u_ci_class_lookup". This reference field is having duplicate records. how to remove this duplicates.
Hi all, What does below statement returns? what is meaning of sys_idN return 'sys_idIN' + ccList; Note: ccList: its an array consisting of sys_id's. Thanks in Advance.
Hi All, we was creating one Parent RITM with few records data once the RITM is approved automatically it will create different child RITM's based on the records selected in parent RITM. only when all the child RITM's gets close completed the parent R...
