Hi, I have a Business Rule on new_call table that works perfectly, and is in charge of parsing the description field for a CI, rework it, and fill-in the cmdb_ci field. This BR is a before BR, running on Insert and Update. It works perfectly when cre...
Hello, I have a scheduled script job that runs daily and any task not updated in 7 days, triggers an event which sends out a notification. Now I have a requirements to send a follow-up email 5 days after that first notification has been sent. How can...
Hi,I have been stuck for a while to configure the HTTP method for Post using the Outbound REST Message.Since the API will need me to send some information on the request body, such as: grant_type, resource, client_id, etc.So, I made the configuration...
What is hidden when you check the "Hidden" box on the "UI View"s form? I'd like to manage the available views from the Table context menu.Thanks,Marlene
We don't plan to clone soon, but I need one of the Standard Change templates copied over to our sub-prod instances so it can be selected in a workflow. But, when I try exporting the XML and importing into Test, I get an error "Skipping record for tab...
Hi Everyone, Can anyone tel me how i can use onload to call another function.example in HTML : ( <body onload="someFunction()"> ...</body>)Thank you
Getting error while accessing ServiceNow Table API's on react Access to XMLHttpRequest at 'https://dev116571.service-now.com/api/now/table/u_training_baXXXXXXXX?sysparm_limit=100' from origin 'http://localhost:3000' has been blocked by CORS policy: ...
Hello, I've created a new survey within service now with a simple numeric scale of 1-3. I've created a happy or sad face type email and would like the user to be able to click on the faces to give a response that corresponds to the 1,2 or 3 rating...
Hi All,I am want a popup every time I login to the instance. I know here , it is achieved for standard ui, but there are cases that end users when login to the instance are directly redirected to service portal, hence there I need similar popup as we...
This is related to my initial post about PDI Admin Access. When I created the PDI, I was given a username of 'aes.creator'. This is DIFFERENT from the username I created initially with ServiceNow. I followed the advice in the original post to switch ...
For the life of me I can't figure out how to add a Date Picker to a date field on a form. I can see a date picker in the list view just not on the form (image attached). I have been searching for about 8 hours and trying various things but nothing i...
Hello I'm quite baffled that I can't find any information on using templates to populate forms on the Service Portal.This is a must-have for our CSM clients who will be populating forms multiple times with very little differences in data.Has anyone f...
Where are the inline templates generally found? I find statements like "<g:inline template="abcd.xml" />" in UI Pages.
Trying to configure Walk-up Experience application, part of it to create an record producer for appointment bookings. Just followed the steps as recommended creating a record producer and other location related configuration. When I test the newly cr...
Hello,I've been looking into using Modal Windows to give me a pop up type function with in Service Portal. My aim is to have a Modal Window pop up when a user selects a record producer then they have to select OK before it will load the record produc...
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