How are field styles configured to fill the whole field. I have added RAG statuses to a field which is indicated with a dot in Dev. But exactly the same field style in Test shows the whole field coloured. Yes there must be an anomaly across environme...
Hello experts,I am not able to make depreciation work!! I created a new asset with a cost $10000.00 and applied SL5 years depreciation method which start from 19-05-2016 so according to wikicalculation residual value should be $8000. but i an not get...
Hello,I have configured a notification that will be sent to the user opening a request on our Service Catalog. The requirement is that if the user opening the request has no roles, he should be redirected to our ESS portal. If the user opening the re...
If you access a list view such as Contract Management -> Maintenance a list is rendered. If you toggle the List Search icon (use magnifying glass next to gear) the search fields under the columns will be displayed, the system "remembers" the setting ...
Good morning Friends,I have created a test having a step of set field values. Inside that I am setting 3 field values for a Story record. The test ran fine and the results shows that it set the field values, however when I open the record the value...
In trying to clean up how users create change requests for specific CIs we want the reference field Configuration Item to be filtered based on the sys_class_name matching to the option selected in the Subcategory. I'm trying to do this through a Dy...
Has anyone successfully used routing within an Angular UI? I'm working with a BootStrap navbar, and trying to define content using routing (ng_route). Having a little trouble, but before I spend too much time with this approach, wanted to checkin...
Hello team I have a user ( has admin role )reported that he was not able to see the related tabs ( Catalog tasks, Incidents, Change etc ) on RITM form. The issue is only with this user and this started behaving from yesterday. I have checked in lower...
We are about to start leveraging the On-Call calendar in SN but more for informational purposes at this time instead of for actual escalations. The question I have, is there a way to add a phone number to display as well as the user's name on the ca...
Hi allDuring Knowledge13, my boss saw an implmentation (can't remember which company) where approval emails had actual buttons in them for approving or rejecting an email. The user would click the button and the Change or Item would be approved. I kn...
Hi,on each label record in the dictionary, there is a field called "URL target".Does anybody know what this is supposed to be used for?URL is the field, that is OOB on the form and also working .. but what is the URL target used for?
I am testing various debugging options in the "Client script" and added few likes using jslog() method which I expect to see in "JavaScript Log" section but it is not visible.I have refreshed browser session and also reloaded the form and enabled the...
I would like to create a variable in a Business Rule containing its own Sys ID (dynamically) to pass that variable inti a function to another Business rule - how can I do this?current.sys_id will get the Sys ID of the record that the business rule is...
From the client side, I am trying to autopopulate an end date field after the start date field has been entered.Here is my current code:Catalog Client Script - OnChange - StartDatefunction onChange(control, oldValue, newValue, isLoading) { if (is...
Dear Sir,I had create two fields in incident, one is 'assign date', another is 'resolved date'.How can I calculate the date difference between 'assign date' and 'resolved date' by using client script? Then put the result into 'date diff' field.Thanks...
