Hello, I want to Stop users from adding comments on Closed / Cancelled Incident Tickets (basically inactive tickets) from Service Portal. How can I do that in the most easy way?
I've been looking into the Sys Audit table looking at changes to the Operating System field changes on the Computer table but I've noticed that there seems to be missing Sys Audit records. Some records are missing their Sys Audit record for changes o...
In ServiceNow you have the ability to view your app --> click 'Publish to Update Set'. I am needing to mimic this functionality in a script include or a rest script. Is there anyway to do this? Here is the client script that the UI does, but I cannot...
I am trying to create multiple <sn-record-picker> objects using an ng-repeat, however it seems that the typical way to uniquely track certain fields within your ng-repeat using ng-model and the $index to specify which object inside the array you are ...
I have tried to access SOAP service using c# code. I have selected basic authentication type but still it is taking Anonymous and giving the following error:"The HTTP request is unauthorized with client authentication scheme 'Anonymous'. The authen...
I want to develop a report as last 24 hours ran scheduled jobs with status, Can you please guide me which table need to refer.
Hi all, I was given instructions to post the code below on every page of the website (service portal). However when I look at the pages there is only options to style css, but no html section. How would I do this: INSTRUCTIONS: Copy the code below an...
Hello!I've Onboard a User Order Guide that displays variable set from Catalog Item. The issue is that we want to hide some variables on the Order Guide but still display them if the user goes to catalog item to submit a request. It looks like Cli...
Hi, I have a requirement related to inbound integration , using scripted rest API's , import set table and transform map. I am receiving two fields in the request payload from the third part tool to our servicenow. They are hiting our scripted rest a...
Greetings,This is my first post in the community! My question pertains to the Service Portal. I've tried searching the community for an answer but haven't been able to find anything that works.In the Service Portal, when clicking the "i" icon next to...
I have a requirement to create a UI Action (button) on incident that should assign the current login user to assigned_to field. Note: assigned to should be a member of assignment group then only it will accept the value. otherwise to create a popup ...
Hi, After doing the mid server installation, the version field in the mid server record in servicenow is blank. And also there are no configuration parameters and getting an informational message on top of the page - "Version compatibility could not ...
Hi All,I have two Sn-record-pickers as follows. <sn-record-picker field="company" table="'core_company'" display-field="'name'" value-field="'sys_id'" search-fields="'name'" page-size="100" ></sn-record-picker> <sn-record-pi...
Hey everyone, I'm trying to open an image with a button click using UI action (server-side script). there is a way to redirect to a new window/tab? Most of the solutions I found refer to the client-side. this is my script: (the script work ok, but th...
Hello All, My team member and I have been trying to build a process to ingest a PDF using ServiceNow. Basically pull in data from a PDF that has fillable fields. I researched and recommended my team member to use the GeneralPdfUtils() library and get...
