Catalog item on portal displays an error message- You are either not authorised or record is invalid

[ujjwala_678]

Hey everyone, good day to all!
Our project is in the migration phase currently.we have migrated portal pages and widget from our older instance to our newest instance.. now the problem is that whenever we are trying to access catalog item from portal side... portal is taking incorrect sys_id of record producer. ?id=sc_cat_item&sys_id= ... picking up the catalog item sys_id from older instance 

We have created a new catalog item by adding new customisation in our newest instance and as a result of that sys_id is different 
Is there any way I can map this sys_id to correct the catalog item from newest instance ?
Any kind of help is greatly appreciated here 🙂 

Thank you 

[Sandeep Rajput]

@ujjwala_678 How exactly your portal is picking up the sys_ids from the previous instance? Have you hard-coded the sys_ids some where?

[ujjwala_678]

Hello @Sandeep Rajput ,

Thank you for your response. No I don't think we have these sys_ids hard-coded anywhere...We have 'Create New' button on portal page which is redirecting to the sc_cat_item widget - the OOB one

Thanks,

[Sandeep Rajput]

@ujjwala_678 I am not sure if I fully understood your question. If the Create New button on the portal page is redirecting to the sc_cat_item widget then how come the catalog item sys_ids from the older instance are being referred here? Are you using any page redirects which has refers to the older URLs?