Catalog Item Reference Variable to Custom Table

Community Alums · ‎10-30-2025

Hello,

I created a custom table for holding variable data and gave snc_internal read access to the table. I set variable1 field to display is true. On the catalog item is a reference variable to the table I have no qualifier on it. When I impersonate as user I get no matches found. However if I change to Lookup Select Box I get the value. Do I need to add more ACL's to the table like query_range?

Any assistance is appreciated.

Thanks,

Chad

Ankur Bawiskar · ‎10-30-2025

@Community Alums

you need to create query_range ACL with Table.* and not Table.None

Give role to that ACL and it will start showing records for non-admins in portal reference variable

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Community Alums · ‎11-05-2025

Hello Ankur, I am trying to read reference to user tables through flow designer when I do a lookup from the flow on this table everything is greyed out. Any idead?

Thanks,

Chad