Catalog item variable not evaluating 'javascript: gs.getUser().getCompany()'

[kc99]

Hi,

I wonder if anyone can help with this problem.

We have a catalog item that includes a variable set which displays a 'requestor name' and the related 'requestors company'.

The 'requestor name' is evaluated correctly and displays on the item form with a default value of 'javascript: gs.getUserID()'.

However, the 'requestors company' is not evaluated using 'javascript: gs.getUser().getCompany()' when the form loads - this script uses the syntax recommended in several posts on the community.

Does anyone know why this could be - is it the ordering of the variables on the form?

I can spend some time on creating another client script to populate this field but I wanted to check why this is not working,

many thanks,

Keiron.

[rajesh73_k · Accepted solution]

try this:

javascript:gs.getUser().getCompanyID()

[kc99]

Thanks again Rajesh but still no luck - I think I may need to start debugging??

[kc99]

Hi Rajesh,

apologies but your suggestion did actually work ok - it was a group restriction on the ACL that affected my test users.

Many thanks for your help and I will mark this as the correct answer.

[jadona]

javascript:gs.getUser().getCompanyID()

works in demo instances.

So, your problem could be regarding permissions to read the data.

Have a look to the ACLs in the [core_company] table or other possible restrictions in the variable, catalog item, etc. such as scripts changing the value of the variable

[kc99]

Thanks Javier - it looks to be an ACL or Business Rule issue - I'm looking into that now