Catalog item variable not evaluating 'javascript: gs.getUser().getCompany()'

[kc99]

Hi,

I wonder if anyone can help with this problem.

We have a catalog item that includes a variable set which displays a 'requestor name' and the related 'requestors company'.

The 'requestor name' is evaluated correctly and displays on the item form with a default value of 'javascript: gs.getUserID()'.

However, the 'requestors company' is not evaluated using 'javascript: gs.getUser().getCompany()' when the form loads - this script uses the syntax recommended in several posts on the community.

Does anyone know why this could be - is it the ordering of the variables on the form?

I can spend some time on creating another client script to populate this field but I wanted to check why this is not working,

many thanks,

Keiron.

[rajesh73_k]

Try this:

'javascript: gs.getUserID().getCompany()'

[kc99]

Thanks Rajesh,

unfortunately this didn't work,

thanks,

Keiron.

[Kalaiarasan Pus]

Try this

javascript:'sys_id='+(gs.getUser()).getCompanyID();

[kc99]

Hi,

unfortunately this didn't work either.

I hope this isn't something to do with permissions,

thanks,

Keiron.