Catalog Task Variables Layout

JoelH
Tera Contributor

Hi, I'm new here and I have been tasked with Snow forms in my office, and I have never seen SNOW. I have done some of the online courses here on the site, but this is very new and massive for me. I have created a new request form and managed to make it look and work fine as per first attachment. I have used contain ers to open and close columns, so I got a two-column layout on the request form. However, when we get to the catalog task it looks awful, and I have tried so many things, but it won't play nice. I'm happy for it to just be one column when looking in the catalog task but I can get it to work. It seems the request side of things also drives the catalog layout. 

 

 

 

Screenshot 2025-06-17 160800.pngScreenshot 2025-06-17 160918.png

any ideas to try would be great and thank you for your time.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Apologies, I guess you edited the response later, if you don't want to switch to one column view for all variables, then please use the following for first two variables:

Container Start

First variable: Who is this request for

Second variable: Location

Container End

Container Start

rest of left column variables

Container split

rest of right column variables

container end

 

I hope this works for you

View solution in original post

10 REPLIES 10

Community Alums
Not applicable

Please navigate to the variables which are not showing up correctly and go to the type specification tab and select the variable width to 100%.

If you have placed containers, make sure to remove  both the variables: 1. Who is this request for 2. Location out of the containers. 

BrahmTanwar_0-1750141461036.png

 

Ankur Bawiskar
Tera Patron
Tera Patron

@JoelH 

the variable layout will be same on RITM and SC Task as that of catalog form.

If you are hiding any variables then please use g_form.setDisplay() instead of g_form.setVisible() so that it doesn't show the blank spaces.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

JoelH
Tera Contributor

Ok thank you to everyone will try this and get back. I'm in Australia and its getting to be evening here so might be back tomorrow to let you know. But thank you so so much

Community Alums
Not applicable

Not a problem, I will keep a watch on this tomorrow 🙂

JoelH
Tera Contributor

That worked perfectly. I missed the idea of using more containers.