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‎06-16-2025 11:14 PM - edited ‎06-16-2025 11:15 PM
Hi, I'm new here and I have been tasked with Snow forms in my office, and I have never seen SNOW. I have done some of the online courses here on the site, but this is very new and massive for me. I have created a new request form and managed to make it look and work fine as per first attachment. I have used contain ers to open and close columns, so I got a two-column layout on the request form. However, when we get to the catalog task it looks awful, and I have tried so many things, but it won't play nice. I'm happy for it to just be one column when looking in the catalog task but I can get it to work. It seems the request side of things also drives the catalog layout.
any ideas to try would be great and thank you for your time.
Solved! Go to Solution.
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‎06-16-2025 11:29 PM
Apologies, I guess you edited the response later, if you don't want to switch to one column view for all variables, then please use the following for first two variables:
Container Start
First variable: Who is this request for
Second variable: Location
Container End
Container Start
rest of left column variables
Container split
rest of right column variables
container end
I hope this works for you
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‎06-16-2025 11:24 PM
Please navigate to the variables which are not showing up correctly and go to the type specification tab and select the variable width to 100%.
If you have placed containers, make sure to remove both the variables: 1. Who is this request for 2. Location out of the containers.
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‎06-16-2025 11:24 PM
the variable layout will be same on RITM and SC Task as that of catalog form.
If you are hiding any variables then please use g_form.setDisplay() instead of g_form.setVisible() so that it doesn't show the blank spaces.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-16-2025 11:27 PM
Ok thank you to everyone will try this and get back. I'm in Australia and its getting to be evening here so might be back tomorrow to let you know. But thank you so so much
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‎06-16-2025 11:32 PM
Not a problem, I will keep a watch on this tomorrow 🙂
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‎06-17-2025 03:13 PM
That worked perfectly. I missed the idea of using more containers.