Catalog user Criteria

[Rooma1]

Hi All,

I have been asked a question in the Interview : How I can restrict the Catalog Item for the users which are from 'America' location?

I answered like we can restrict it through the user criteria via location field.

Then the next counter question was suppose i want to script it then how can you achieve it?

Can someone please help me how to restrict via script in User criteria?

Thanks,

Rooma

[Sonam_Tiwari]

Hey,

Check this thread out - https://www.servicenow.com/community/itsm-forum/how-to-restrict-catalog-item-for-user-country/td-p/7...

[OlaN]

Hi,

Not sure if the counter question is a trick question. Why would you want to script a user criteria if it can be done via setting the location field?

It can be done, and I believe the best way would be to do it by calling a script include, that returns true if the user is located in 'America'.

Then the user criteria script would look something like this:

// passing user_id to the function will contain the logged in users UserID.
answer = new YourScriptIncludeName().yourFunctionName(user_id);

// the script include would be kind of simple too, something like this:
yourFunctionName: function(userId){
  var userGR = new GlideRecord('sys_user');
  if (userGR.get(userId){
    if (/*your condition to find out if the user has America location*/){
        return true;
    }
    else{
      return false;
      }
  }
  else{
    // user not found
    return false;
    }
},

[Dr Atul G- LNG]

Hi @Rooma1 

The first way is User criteria only which is  no code / low code way. You can restrict via Script but only when you did not find way in OOTB way.