Catalog Variable - how to display a read only text box if option is YES.

[Matt D]

We are trying to convert a very simple e-form from our intranet into SN and we are 90% of the way there.

We have created Service Catalog item with 3 variables (2 x select box / 1 x YES / NO).

We simply need extra read only text to display if the user selects YES to the last question.

To put some context around it, it's an application form for BYOD phone device for work emails.  The Yes/No question asks them if they wish to apply for financial reimbursement (default: NO).

If the person selects 'YES' on the form we want to display another few paragraphs of text to give them more information about their choice.

Fairly simple request, but I've been looking at all the variable templates (incl help text / annotation) but I can't get some simple logic (with a catalog UI policy) to display more text if the user selects 'Yes'. The conditions of the UI policy work fine, it's more so the actions we need it to take once those conditions are met.

Any tips that don't involve a macro or code?

Cheers,

Matt

[amaradiswamy]

You may also create a UI policy to make the macro type variable visible only when the answer to question is Yes. The UI policy will show/hide macro type variables also.