Catalog Variable, need to create a custom label variable.

[Ankita NA]

Hi Team,

I am in need to create a variable in catalog that will contain a link.

It will be something like below.

You may also upload the resume here.

Here will contain the URL, so what type of variable I need to choose to get the desired result.

So, what is the possible way to attain this in catalog item.

[Rahul Kumar17 · Accepted solution]

Hi,

To create a variable in a Service Catalog item that will contain a link, you can use the "URL" variable type. This variable type allows users to enter or select a URL as the value.

Here's how you can set up a URL variable in a catalog item:

1. Open the catalog item in the Service Catalog form designer.
2. Click on the "Variables" tab to manage the variables for the catalog item.
3. Click on "New" to create a new variable.
4. Provide a name for the variable (e.g., "Resume Link").
5. Set the "Type" field to "URL".
6. You can set additional properties such as "Mandatory" or "Read-only" based on your requirements.
7. Save the variable configuration.

With the "URL" variable type, users will be able to enter or select a URL as the value for the variable. For example, they can input the link to their resume file or provide a URL where their resume is hosted.

When users submit the catalog request, the value entered in the "URL" variable will be captured and can be accessed for further processing or as needed within the workflow or fulfillment process.

By using the "URL" variable type, you can enable users to easily provide links or URLs within the catalog item and utilize them for various purposes within your ServiceNow instance.

Thanks,

Rahul Kumar

[Karan Chhabra6]

Hi @Ankita NA ,

You can use the variable type as 'Rich Text Label'

To add the URL, select  "here" and then click on the link icon and then add the URL

If my answer has helped with your question, please mark it as correct and helpful

Thanks!

[MADHU-THE-ROOK]

Awesome