Category value is shown in XML but label is not displaying

[ramu1]

Hi All,

 For category I created choice with label as 'Access' and value as '18'

But

When i saved From Category value '18' is shown in XML but label is not displaying please suggest 

[Musab Rasheed]

Hello,

XML will display 'Value' only and not 'Label' so this is working fine, you can keep Label and value same so that once you export then it will display properly.

[ramu1]

Thanks for quick response 

I tired keeping same value but it is throwing error as invalid integer

Please suggest 

[Musab Rasheed]

Screenshot ?

[Robbie]

Hi ramu1,

The xml will always store and display the underlying value - in your case 18.

You'll also notice other field values such as 'caller_id' (if viewing an Incident record xml) will store and display the sys_id of the user/caller rather than the display name.

Is the issue you want to actually store 'Access' as the value? Obviously, I have no idea or visibility of the dev standards and naming convention on your instance, but you can store the value as 'Access' if required.

Thanks,

Robbie