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04-11-2024 12:35 PM
Hello All!
I have a scenario where i want to send an approvals into 4 groups in authorization level and any one from each group must be approve to move into scheduled stage.
I created 4 groups and configured those sys_id's in sys_properties.
Test_1:"5281139d1b75f1105c6eeaccac4bcbab"
Test_1:"5281139d1b75f1105c6eeaccac4bcbac"
Test_1:"5281139d1b75f1105c6eeaccac4bcbad"
Test_1:"5281139d1b75f1105c6eeaccac4bcbae"
1. I wrote below script in workflow to call sys_property values. But Approvals are not going into any of the groups.
2. I didn't see an option to select "any one from each group to approve" in Condition approval field.
Please any one please provide an inputs to resolve this
Much Appreciated!!
Solved! Go to Solution.
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04-12-2024 01:37 AM
Hi @Kanna12
Seems you are using wrong Approval activity.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-11-2024 01:54 PM
You mention that the approval is only needed from one user in any of the groups...do you mean that there need to be 4 approvals (one from each group) or 1 approval (one from any group) ?
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04-11-2024 02:01 PM
Yes. One approval from each group
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04-12-2024 01:37 AM
Hi @Kanna12
Seems you are using wrong Approval activity.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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04-12-2024 08:37 AM
Thank you @Dr Atul G- LNG for your inputs.
I have an situation where depends on change creation group that is start with AppDev. Approval needs to go to 4 groups.
I created 4 groups and configured those sys_id's in sys_properties.
Test_1:"5281139d1b75f1105c6eeaccac4bcbab"
Test_1:"5281139d1b75f1105c6eeaccac4bcbac"
Test_1:"5281139d1b75f1105c6eeaccac4bcbad"
Test_1:"5281139d1b75f1105c6eeaccac4bcbae"
I wrote below script in workflow to call sys_property values. But Approvals are not going into any of the groups.