Change model 'Standard' prevented state transition from New to Draft
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‎03-11-2024 07:23 PM
Change model is not working for Preapproved standard change while creating new record, instead of insertion it throws an error "Change model 'Standard' prevented state transition from New to Draft", though i have made the starnsition
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‎03-12-2024 02:35 AM
Hi @ABC6 , Amber,
I think we resolved this issue last week, where need to update the script include.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎03-12-2024 04:46 AM
it is something else, not related to that issue.It did not allow to create a change request when type is standard.it's on different environment.Same configuration ,same process, but here you cannot create a standard change