The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Change Models not available in Platform UI available in Workspace

Marcus Walbridg
Tera Expert

Good morning,

 

We are working to shift our users from the Platform into the Service Operations workspace.  One of the requirements is to have Change Management work (in workspace) as it did in the Platform.  

 

An issue we are encountering is that Change Models that shouldn't be available to the end user are appearing in the 'Create New' page of the workspace.  In the Platform, several Change Models were restricted via field of the Change Model record.  See the images attached for details.

 

Looking how to restrict users from seeing Change Models they should not, like 'Standard'

 

sow standard change.png

sow view.png

  

0 REPLIES 0