Change Name in Breadcrumbs

[daggupati]

Hello,

I have a question regards to changing names in breadcrumb. In the Serviceportal when we open the knowledge artilce we have breadcrumb that shows Knowledge>KB Name(Knowledge Base)> Categories. I want to change these names. The name knowledge from where it is getting populated. I tried to update KB Article Page widget in kb_article page but it is not updated.

Updated below lines

Any suggestions. Thanks!

[Ishita Shrivast]

Hi there,

Please go through below link. It might help you in resolving your query.

https://community.servicenow.com/community?id=community_question&sys_id=8cf643e5db1cdbc01dcaf3231f9619d8&view_source=searchResult

Please mark it as helpful and correct if applicable. If you need any further help, please let me know.

Regards,

Ishita Shrivastava.

[daggupati]

Hi Ishita,

Thnaks for the reply. In that link they said to clone the bread crumb widget instaed of that can we do it from server script because from there it is populating those information right?

Thanks!

[daggupati]

Hi,

Is there any suggestions about this one. I tried it but i can't able to update the names in the breadcrumbs for this page.

Thanks!