change notification

[Ravi Chandra_K]

Hello @Deepika Ravindr 

Greetings!

Is the same notification triggering twice? 

You can use below method in Business rule to trigger event, which sends email. You can add relevant groups as parameters in the event in Business rule.

gs.eventQueue('event_name', gliderecord_object, 'string_parm1', 'string_param2', 'string_queue')

please mark the answer as correct and helpful if helped!

Kind Regards,

Ravi Chandra.

[Deepika Ravindr]

Hi @Ravi Chandra_K ,

Thanks for your response 

Yes the notification is Triger multiple time, So i have create the event and having one doubt in that change how can i  set change is in review state how it's triggered? I have set the groups in notification it self, just i need only thing in that business rule state the type and state alone.

For example,

Change type is Normal and standard & state is moved to review  that time notification need to triggered using the business rule

Thanks,

Deepika

[Nilesh Pol1]

Hi @Deepika Ravindr 

Please go with the notification and set up condition state changes to review in when to send tab, and add the  appropriate user/group with the email body what will contain tab.

find ss for reference.

Another way to with this is that, You can create after BR for update change request table which contains following method and call registered events in event registry.

gs.eventQueue('event_name', gliderecord_object, 'string_parm1', 'string_param2', 'string_queue')

Hope this will sort you issue, if yes mark is as solution accepted and hit to helpful.