Change Record Information form

BoHyun Jung
Mega Sage

Record Information form at the end of the screen has a thin form.

 

How can I change Record Information form at the end of the screen?

 

[Normal form]

BoHyunJung_0-1698105855339.png

[Thin form]

BoHyunJung_1-1698105879711.png

 

 

3 REPLIES 3

Hemanth M1
Giga Sage
Giga Sage

Hi @BoHyun Jung ,

 

these are sys_popup views defined for the table (if don't have a sys_popup view for sys_user table it would display default view fields)

if you want to change this , add/remove fields on the sys_popup view, if sys_pop up doesn't exist create one

ex:

HemanthM1_0-1698117567884.png

HemanthM1_1-1698117610466.png

if don't have this view create one and add/remove fields

HemanthM1_2-1698117673429.png

 

HemanthM1_3-1698117736138.png

 

HemanthM1_4-1698117766336.png

 

Result:

HemanthM1_5-1698117806496.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

@Hemanth M1 

 

I know that the sys_popup view is coming out. My problem is that the form comes out thin.

Hi @BoHyun Jung ,

 

Its an expected behaviour (don't think we can override this), pop up view always spits equal halfs when space is available if not the horizontal space adjusted as vertical length

ex:

Equal half (space avaible to display)

HemanthM1_0-1698129304244.png

Right side of the screen :(minimum space for equal half) and slightly thinner.

Here verical height is more

HemanthM1_1-1698129429157.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025