Change- Risk Assessment Setup

Balakrishna_ABK
Tera Guru

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How to setup change risk assessment questions ?

2 REPLIES 2

Service_RNow
Mega Sage

Hi @Balakrishna_ABK 

The entire setup should look something like this. 
1. Risk Assessment > Create New or Open any existing RA that you want to edit.
2. Find the Assessment categories tab below.

3. Once your assessment category is opened, you'll need to create assessment metrics. These will basically be the questions. Find the tab below

 

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Either you can modify the existing ones or create a completely new set. 
Each metric (questions) will have a metric definition (responses and their impact).

This sets up your questionnaire.

For the values and risk setting- 

1. In the Assessment Metrics, you'll find the Assessment metric definitions. These are basically the 'Responses' to the questionnaire.  These define the level of criticality. 

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You can set up the values in these. 

Finally, then you will need to create the overall risk calculation. For that come back to the risk assessment record. 

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Under the assessment thresholds, set up the scores. Say a score between 0-10 should mark the risk as Low. 11-15 as medium and so on. 

Hope this helps. 

https://www.youtube.com/watch?v=Bn03SrHCpr4

 

Learn how to set up advanced risk assessments in the ServiceNow Risk Management application with this step-by-step guide. This video demonstrates a qualitative Impact x Likelihood risk assessment, showcasing detailed setup, workflows, and functionality within ServiceNow products. **Connect with ...

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Balakrishna_ABK 

 

https://youtu.be/JF9GgcoqMac

 

https://youtu.be/0gdkXuN9KFc

 

These 2 video will give all clarity. 

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