Change schedules on Page in Service Portal
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11-28-2022 07:40 AM
Hi together!
Is it possible to add this page from the Change Schedules to a page of the Service Portal including the functions?
If yes, do any of you have any ideas on how best to solve this? I have already tried searching for the widget/UI page, but unfortunately I can't find the right record. Maybe someone can help me 🙂
Thanks!
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11-28-2022 08:06 AM
Does it need to be embedded in the portal? Why not just add a hyperlink instead?
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11-28-2022 08:09 AM
The hyperlink would be a redirect to the internal view.
We would like to include this in the service portal so that the customer can directly see the change calendar and change schedule in the service portal.
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11-28-2022 08:14 AM - edited 11-28-2022 08:45 AM
Hello @Marcel2303 ,
i can tell you a workaround .
In your page create a widget and in your Widget HTML you can try this
<iframe src="your_internal_view_page_url" title="your_title"></iframe>
Hope this helps
Mark my answer correct if this helps you
Thanks
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11-29-2022 12:12 AM
Unfortunately, I find the iFrame as not a clean solution for a client.
I am currently looking for some kind of "native" implementation like in the internal portal. That would be great of course.
Of course, if there is no other way, the iFrame must be used.