Change Target Field in Email from an Email Script

[Diorella Angulo]

Is there a way to change the Target table field in Emails from a run mail script?

When the system receives the response from an email it sets the Target table as Request: REQ#. I need this to be Catalog Task so I can make changes on that table when the response is received it by the system.

I have this run mail script which basically works like a link for approval in a notification, it also auto populates the email reply with a subject and text in the body, so is there something I can add there so the target can be sc task table and not the sc_request? I don't have any code for that, it just adds the Request table.

[Saurav11]

Hello,

I do not see it not sure why There are two options correct and helpful I can only see yu have marked as helpful of you can also mark it as correct would be appreciated

Thanks.

[vkachineni]

One workaround is to adjust your mailscript

you will have to check the sys_class_name of the current object

current.sys_class_name == 'sc_request' then do something to get the SC Task

current.sys_class_name == 'sc_req_item' then do something to get the SC Task

current.sys_class_name == 'sc_task' then do what you are doing.