Hi Everyone, I have one requirement to change a string (data type) field length from 255 character to 7000 character.Just wanted to know how much size I can increase for the string data type, is there any impact or performance issue of doing this and...
Hello All,We want to update Approval / Rejected status on Comments /work_Notes in RITM.Eg .If the Request is approved/rejected by the approver. Your Request has been Approval / Rejected by Abel tutor (approver Name) How can we achieve this please s...
Hi All,We need to change priority based on impact and urgency on change request, we have priority look up table but it is working only on incident. it's not working on change request, could you please help on this to achieve. Thanks in Advance!!
Hey Team, can anyone explain the exact difference between newly introduced field target in SLA after Jakarta. Which contains Response and Resolution??? Thanks in advance. Harish
Hi All, I am trying to retrieve all the SCTASKs under a given RITM using REST API. My RITM has 3 SCTASKs under it and I am unable to retrieve all the sctask numbers by providing the sys_id of ritm on sc_req_item table while I am able to get the reque...
Hi Developers, I have 3k articles where author is Inactive.I wish to replace them with an Active user.I followed steps mentioned on below link but no luck. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787528 Currently not a...
Hello - I've been trying to figure out why my import set / transform map with IRE enabled (Identification and Reconciliation) is only working to some degree when it comes to updating/creating a configuration item. My transform map has a number of ma...
Hi All, I have written below code in run script activity of workflow to check state of tasks and accordingly set state of RITM, but it's not working. Please do suggest where I am lacking. Workflow - Script - var cc = 0;var ci = 0;var cs = 0;var oth...
I have a catalog item with variable as List collector named "Location" and another variable "Selection of needed areas" which is also List collector. Both the variables are referencing to the same table as shown The location field has values Singapor...
Hi Team,We have an requirement to disable the Option "Add Unassigned tasks to time sheet" which is in time sheet portal. and put an alert message on the page: saying "Request Manager for Project Task Allocation" Much Thanks for the help.
Hi , we have a requirement that we need to change background colour . How to impelement this . @Saurav11 @kamlesh kjmar @Community Alums
Hello everyone,can you help me with this, I'm still learning how to write a script but hard time doing this, how can I run a script and assign an Asus G series Laptop using flow designer?as for this, how can I do this script? I hope you can help me ...
Please teach me what is the job that "Regenerate Text Indexes".Is it possible to run this job at a specific time (such as midnight)?
context:I have two reference fields: I am trying to aim for something like if the "Create on-behalf of" is not empty, meaning a name was chosen. It will base the "requested for" on that field. However if it is empty, the requested for" field in the...
I need to work in Servicenow Call Desk, but i am Facing an issue.but this is the call desk Plugins available in the Product Documentation.The Service Desk Call plugin (com.snc.service_desk_call).but i have searched in the Plugins but it is not availa...
