I'm new to ServiceNow and assisting automation process. I can access catalog task information using SC_Task API end point but seems like Variables are store somewhere else. If I have a TASK000001 and need to retrieve value assigned to variable "X". H...
Hi ,I have an import set which contains "Asset" records with multiple fields few of them are Manufacturer , Model and then details related to Asset information.Step1:The details from "Manufacturer" column needs to be inserted on to companies table fi...
When a Schedule is created on an On-Call Schedule, there is one cmn_schedule_span created for it that contains the datetimes that were provided as the start and end time when defining the schedule. I am working on a request that takes a time window i...
Hi Everyone, I have a requirement while creating catalog item flow. In a catalog item form there is "select identity" field which has "requested for" type. Now the requirement is that manager of logged in user should approve request or the user's man...
I saw some old community posts about it, but wanted to see with newer versions of SN if there was a simple way to get something attached to an email and use the Send Email action to have it sent to the proper person. Thanks.
Hi, I am new to UI macro, my requirement is to show a field message beside a field on RITM form. I achieved that by creating a ui macro and added that formatter to the form layout of RITM form and its working fine.The next requirement is to show that...
We have done one inbound integration with 3rd party servicenow.Whenever we assign one incident to 3rd party group then one email trigger from our side to 3rd party copmpany servicenow and they have created one inbound action at there end and on the b...
I have created 52 variables on a Record Producer and 30 UI policies using UI policy script. I wanted to reduce spacing between two variables. I tried using setvisible() and setdisplay() in the UI policy script but its not working. Please find the bel...
I have an external application that we want to embed a link in that will take the user to a new case record in the workspace view. In the new case record, we want to pass some variables through a query string in the URL. The basic URL to open a new c...
I am trying to calculate a future date and time for a field that I need to populate in a script found within a Scheduled Job. Basically, I need to go 3 days from the current date, and choose 5:00 AM that day. So, if today is February 10, 2023, the d...
I have one form where one field "watch list" is mentioned in which we can add any user group email address, or user name , or any external email.Now i want to visible one ui action button to only those logged in user on the same form if user is one o...
Hello all, dose ATF could support Multiple languages automation? is Yes. Any workaround or guideline will be really appreciated. Regards,Krishna.
I need to make attachment is mandatory based on condition. There is a check box in the form If I select that one then it should become attachment mandatory how to implement that please help me out. I have used below Script but it is become mandatory ...
I am trying yo create a flow and calling a action from the flow , i need to pass loggend in userID and email , i have tried custom script with gs.getUser() but that did not work , is there a way to achieve this
Hi All, How to populate the assignment group based on location populated in shipping address type as Multiline text.For example, If Shipping Address field contains the BANGALORE, then catalog task will assign to WORKPLACE-BANGALORE, If Shipping Addre...
