Function setForceUpdate is not allowed in scope
any alternate method for this?
Forum Posts
Resolved! Parse Nested JSON Array and objects
I have a RestMessage that I am getting back the JSON as below, How do I parse this to get the SerialNumbers? Thank you { "Devices":[ { "EasIds":{ "EasId":[ "XXPI8PIKDD4LP5ID797BVKSGKO", "XXFDA7DB295B406C9933FA634B190B77" ] }, "Udid":"00000000-000A6C...
Resolved! Help with code for a scripted inbound rest API / query incident table first
Hello - We had originally coded a scripted rest API to check if the inbound payload had a value for a field: "Customer_Ticket__c" (which is our ServiceNow incident number) and if it did not, to return a 400 error, and if it did, to go ahead and inse...
Resolved! UI Page - How to programmatically create 10 input fields
I'll prefix this by saying I know just enough about Jelly to be dangerous. I'm trying to add some text input fields on a UI Page. Right now it's limited to 10 fields, but it may change to another number and I'm planning on switching it to a prope...
Resolved! Scope name application part length?
I'm working through the developer learning plan and have come across the following in the NeedIt training. The scope value is set automatically by ServiceNow whenever an application is created in Studio. The scope is constructed by concatenating 3 va...
Resolved! how to integrate Active Directory in servicenow?
Hi,How to integrate Active Directory in Servicenow?What are the requirement to do this?What is the process to do?Is activating a plugin Orchestration - Active Directory is just enough as mentioned geneva Doc?Thanks in Advance,Tindra.
Resolved! Scripts - Background cannot update read-only fields after upgrade
We recently upgraded from London to New York. After the upgrade, some of our scripts we use in scripts - background can no longer update records, giving the following error: Background message, type:error, message: Data Policy Exception: The fol...
On-Call scheduling permissions
I am trying to modify the set of users that can create on call schedules. My issue is that I can't find where the "select group" dialog is configured. I have adjusted the script include referenced in the various related ACLs to allow the other set ...
Resolved! URGENT : REPORT: how to pull a report of all catalog tasks assigned to a group
Hi All,Requirement: Need to pull a report of all the catalog task(sc_task) that were assigned to Service Desk at one or other point in this month.The issue is since the Service Desk re-assigns the catalog task to other queues, so how to know how may ...
Resolved! How to set the value on a decimal field?
Hi All, I need your help with the code of a fix script on below requirement. For all the unexported time cards (u_export= false) on the time card table, if the minutes are not: 0,0.25,0.5,0.75 it should change it to the closest of those values. Condi...
Resolved! How can we display announcement based on user location
Hi ALL, could you please suggest can we display announcement based on user location. EX: if admin create one announcement XYZ location having issue on LIFT when user login from XYZ location user get see display message "xyz location having issue on ...
Resolved! Hide Form Section and Section Fields
Hello All, My Requirment: Under Form Section almost 15 fields are available and we need to hide them based on the selected category. And also few fields are mandatory before saving the form and few fields are mandatory after saving the form. we tri...
How to to stop running one particular Business Rule during insert on any table?
Hi All,I have a script written in inbound actions which takes care of inserting new record into sc_req_item table , i would like to stop running one particular business rule during this insert.as far i know the method setWorkflow(false); is going sto...
Resolved! Is it possible to make REST API calls without ITIL role
We are currently trying to make several calls through the REST Table API. We keep running into ACL issues with our users. Currently we are using the rest_service and web_service_admin role as defined in the documentation here: REST API - ServiceNow W...
Changing Font Color of Mailto email template link
Hi,Was wondering if someone can assist.On approval request notifications where there is an Approve or Reject Mailto Email Template links, they come up in the approval notification that looks like hyperlinks.Is it possible to change the font color?I h...