Resolved! Suggestion icon removal
Hello, How can we remove the suggestion icon next to Short Description on the Incident form? We have a requirement to only remove this on the incident form and not other task tables. Thanks
Forum Posts
hi I am not able to import xml file to my instance showing the error that only excel file can be uploaded
hi I am not able to import xml file to my instance showing the error that only excel file can be uploaded@
Resolved! GlideModal height is not working (bug), alternatively change the List View paging??
i Guys, I have this simple client UI Action that pops up a GlideModel and populates with major incidents. The problem that I have is eventhough I have set the height but when the dialog pops up it pushs the dialogue based on number of records and tot...
sys_user vie Rest Api error
I'm trying to use the rest api to select some data from Service now. everything is fine except the table sys_user. Testing it in the Internet Explorer is finde but running it in c# this error occurs. "{\"error\":{\"detail\":null,\"message\":\"Request...
difference between deleteRecord() and deleteMultiple()
Could you please help to understand the difference/uses between "deleteRecord" and "deleteMultiple". Thanks in advance!!!
How to call embedded widget client function from parent custom widget client script?
Requirement: i want to add a custom UI button on the page that displays with oob form widget on page. If i make changes to the form and click the custom Update button the form changes should be saved. Without cloning i want the ability to use the o...
Where is ListProperties documented?
Trying to setup an Add/Remove UI Action for a Related List and I am running across "RP" and "ListProperties". Where is the servicenow developer documentation for these? Thanks
Resolved! How to remove the "Add" button from a related list
Hi there, For some reason on the Change Request related list when adding to the Problem Form shows an Add button. Can you please let me know how to remove this? There is no Omit Add button: Any help appreciated
Upgrade Customizations
Hi, We have made multiple upgrades from Kingston to New York to our instances. During the upgrade, none of our customizations on the "Customizations Unchanged Related List" have not been reconciled or updated since Kingston. So there is a long list o...
Resolved! Retrieving the watermark reference # from mail_script
Is it possible to retrieve the watermark reference # on the notification through mail_script code? I need to generate a link in the notification that, when clicked, will generate a reply email with the watermark reference # from the original email fo...
Resolved! How the price of a custom application and licencing is decided when selling them in Store
Hello Experts! We are very new to Custom application development. We are building our first custom application to sell that in the Servicenow store. We have created our own custom tables and implemented the functionalities in the personal developer i...
Formatters: Can anyone tell me where I might find the XML files that are referenced in Formatters?
Example: activity.xml ... approval_summarizer_master.xmlWhere the heck are these things?
Resolved! Search on portal not working after the clone
Hi team, We have cloned Test instance today, post cloning Typeahead search are not working on portal but Its working in DEV and PROD instance. I have checked below things but didn't get find any solution Search sources are available in related list ...
Is there a way to filter out image signature in inbound actions
We have inbound actions set up for our instance and whenever a user send an email to the system, it takes the image of our company logo and adds it as part of the ticket. Is there a way to prevent this? Additionally, on forward of a large email chain...
Resolved! How do I upload a .CSV file to Servicenow via Scripts?
I want to upload a .CSV file from a folder to Servicenow. How would I go about doing that via code?