Change the Default Operator while doing filter

SaiVasanth
Tera Guru

Hi,

 

I haven't tried this before so, I don't have an idea about. The doubt is when we doing filter " If I select short description and search for any string" after clicking enter it is giving me the results but my question here  is if I expand the run filter it is showing "Short description, greater than or is, string" But in the place of "greater than or is" I want "contains" as default.

 

Thanks & regards,

Vasanth.

1 ACCEPTED SOLUTION

Saloni Suthar
Mega Sage
Mega Sage

HI @SaiVasanth,

 

Please take a look at the support article for the solution - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719420.

 

 


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- Saloni

View solution in original post

3 REPLIES 3

Saloni Suthar
Mega Sage
Mega Sage

HI @SaiVasanth,

 

Please take a look at the support article for the solution - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719420.

 

 


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

I appreciate your help. However, a small query that is, how do we know that the label of the option present at the top is Go To.

They have just named the default operator set in the system operator as Go To. 


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni