Change the label?

Kiran Kumar 76
Tera Expert

How can we change the label of stage in RITM below picture

Request approved to : requested item approved

KiranKumar76_0-1695790661680.png

 

5 REPLIES 5

Harish KM
Kilo Patron
Kilo Patron

Are those values set from workflow if yes then check stage table under workflow and change the display name. Refer screenshot below

HarishKM_0-1695791288408.png

 

Regards
Harish

Vishal Birajdar
Giga Sage

Hi @Kiran Kumar 76 

 

You can Edit/Create new stages in workflow and Use them in stage field in workflow activity.

Note : Not recommended to update backend value of existing Stage.

 

In workflow , Click on Hamburger icon (highlighted) >> there you will get the option "Edit Stages" >>Create new stage

 

 

VishalBirajdar_1-1695791225198.png

 

 

VishalBirajdar_2-1695791273628.png

 

In workflow activity, add stage field

 

VishalBirajdar_3-1695791356854.png

 

 

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

Hi @Vishal Birajdar @Harish KM 

 

I tried that but its not updating ootb values where are these stored?

i need waiting for approval to be changed

 

KiranKumar76_0-1695817811303.png

 

Hi @Kiran Kumar 76 

 

You need to update the properties of workflow :

 

In workflow , Click on Hamburger icon (highlighted) >> there you will get the option "Properties" >>stages

 

Put  Stage rendering to Requested Ritm rendere

 

 

VishalBirajdar_0-1695818801653.png

 

Output : 

VishalBirajdar_1-1695818926940.png

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates