Change time "ago" on Service Portal

[priisholm]

Hi guys! 🙂

In the ticket-widget'en on the Service Portal (Helsinki), ServiceNow will show date/times as "ago" (and it doesn't matter what the user-preferences are: calender, ago or both)

If you move the mouse over "6 min ago", ServiceNow will actually show the date+time:

In the ticket-conversions widget (HTML-part) it show the "sn-time-ago timestamp".

Of course I can clone the widget and change that part, but to what?

Thanks

Soren

[anurag92]

Try something like this:

<small class="text-muted">

                                      <span class="glyphicon glyphicon-time " />

                                      {{data.created_on}}

                                  </small>

[anurag92]

<sn-time-ago> is a ServiceNow-Angular directive which is not available for the developers (I Guess).

Let me know if this helps.

[SRJ]

HI Anurag,

Its works fine in the Created date , but not in the first highlighted part, Could you please suggest what to change

[Sam Ogden]

Hi Jan,

Did you get a solution to this as we have the same requirement to show the full date time rather than time ago?

Thanks

Sam