Hello,
I would like to know how to change the url of the knowledge articles on the service portal, currently the links look like this:
https://instance.service-now.com/sp?id=kb_article&sys_id=1b9d69bddbb13300b0716f77489619f3
And I would like to change it to look something like this:
https://<instance>.service-now.com/kb_view.do?sysparm_article=KB0000000
Is this possible? And if yes, how?
Thank you,
Alex
