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Changes not reflecting in service portal.

laxmanboddu
Giga Contributor

Hi All,

I have done changes for a catalog item which is reflecting when I'm trying it but, those changes are not reflecting service portal.

Changes done:

Widgets created for the links

changed some UI policies and client scripts.

Could some one help me with this.

Thanks,

Laxman Boddu

2 REPLIES 2

Harish KM
Kilo Patron
Kilo Patron

Is ua UI policies and client script type set as "both"?



screen shot wud be helpful


Regards
Harish

Kishor kumar1
Mega Expert

Hi,,



Even set the type to "ALL" in client script there is some functionality is not working in service portal.


Ex: g_form.getReference


getReference is not working in service portal.



https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/concept/uns...



This functionality only work in service portal.



https://developer.servicenow.com/app.do#!/document/content/app_store_doc_sp_widget_scripts_istanbul_...



Thanks,


Kishor