Changes on Stories don't trigger Email Notification

[Ruihster]

Hey All I hope this is the right Forum for this question.

I've run into several issues with stories in various instances.

The latest issue I discovered is that email notifications are not sent out when changes are made to stories.

I've created an Email Notification on the Task table which should trigger when the Assigned to Changes.

The triggers are when the record is inserted or updated with the following filters:

Assigned to is not empty and Assigned to changes and Task type is Task Or Story.

When I change the assigned to on a Task, it sends an Email, but when I change the Assigned to on a Story the Email Notification isn't triggered.

I've already run across a number of problems with Stories.

Does anyone know if this is a bug or had experienced the same problem, or if it's an error on my side?

Thanks

Regards.

[MADHU MSKJ]

Hi , 

Remove Assigned to is not empty and try.

[Ruihster]

Hey,

I removed the "Remove Assigned to is not empty" but still it doesn't trigger an Email on Stories but on Tasks.

[DanielCordick]

is there a reason you are using task?? why not just use the rm_story table?

[Ruihster]

Hey,

The Reason is the Notification should be used on multiple Task Types in the future next to Task and Story so that is why the Notification is on the Task Table.

But Story is the only Task Type that don't trigger the Notification all others can trigger the Notification.

Idk why it doesn^t work with Stories but all other Tasktypes.