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Changes to move from global scope to custom scope.

Vijay Baokar
Kilo Sage

Hi Folks,

 

I have 2 App scopes Global and Custom app scope. I have created few catalog items and scripts in global scope which i want to move under custom app scope.

Please help with approaches to move global scope changes to custom scope.

8 REPLIES 8

@Vijay Baokar 

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Vijay Baokar 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

venkat917181
Tera Expert

Best approach is by Exporting/Importing via Update Sets

For Catalog Items:

  • Create a new update set and make it current
  • Go to your catalog items
  • Open each catalog item you want to move
  • Make a small change (like adding a space to description) and save - this captures it in the update set
  • Export the update set
  • Change your application scope to the custom app
  • Import and commit the update set

For Scripts:

  • Follow similar process for Business Rules, Script Includes, UI Scripts, etc.
  • Make minor changes to capture them in update sets

Export from Global, import to Custom scope

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vijay Baokar 

Why do you want to move something from a global scope to a scoped one? That usually means you missed it earlier. It’s better to create a new update set and capture the changes again properly.

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