Changes to move from global scope to custom scope.
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06-18-2025 10:05 PM
Hi Folks,
I have 2 App scopes Global and Custom app scope. I have created few catalog items and scripts in global scope which i want to move under custom app scope.
Please help with approaches to move global scope changes to custom scope.
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07-03-2025 03:33 AM
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-30-2025 03:34 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-18-2025 10:19 PM
Best approach is by Exporting/Importing via Update Sets
For Catalog Items:
- Create a new update set and make it current
- Go to your catalog items
- Open each catalog item you want to move
- Make a small change (like adding a space to description) and save - this captures it in the update set
- Export the update set
- Change your application scope to the custom app
- Import and commit the update set
For Scripts:
- Follow similar process for Business Rules, Script Includes, UI Scripts, etc.
- Make minor changes to capture them in update sets
Export from Global, import to Custom scope
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06-18-2025 10:22 PM
Why do you want to move something from a global scope to a scoped one? That usually means you missed it earlier. It’s better to create a new update set and capture the changes again properly.
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Dr. Atul G. - Learn N Grow Together
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