Cheat sheet of HRSD

Aman_07 · ‎04-02-2025

Hi @Everyone,

I am new to HRSD module and I need the guidance on below topic.
Any material or document would be helpful

Following are the list of HRSD Topics

HR Service creation

HR Cases

HR Core Roles

Employee Center Pro

Integrations

HR Skills

HR Service Data Structure (COE/ Category / Topics)

HR Profiles

HR Criteria

HR Case auto assignment via assignment rules & matching rules

Thanks in Advance

Dr Atul G- LNG · ‎04-02-2025

Hi @Aman_07

I am a ServiceNow Trainer and recently completed the HRSD batch you can watch that. Also go to Now Create [ Learning.servicenow.com/nowcreate] and go to assets and search for HRSD, you will get process workshop deck, read that as well.

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbIjUDlGbSZu-f6kh0NTL5m_

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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