check box adding price

[dak]

In the Service catalog you can add a "Price if checked" attribute and when the check box is displayed it will show the price like so:

Extra harddrive [ will add $100.00 ] and when checked changes to: Extra harddrive [  has added $100.00 ]

This function does not appear to work in the Service Portal where the text: [ will add $100.00 ] or [  has added $100.00 ] simply does not appear.

Is this working as designed? Is there some option in Service Portal to return this function? Are there plans to return this funtion in the future?

Any insights?

[Chuck Tomasi]

Hi Dean,

Aside from duplicating a widget and adding the functionality yourself, let me check with the Service Portal team to find out what's going on.

Are you seeing this in Helsinki or Istanbul?

[dak]

I'm sorry, this is happening in both Helsinki patch 6 and Helsinki patch 8.

[will_leingang · Accepted solution]

Hi Dean. I'm a developer on the Service Portal team. We simplified our price labels on Service Portal. The price is still dynamically changed but we don't label it as "will add $x.xx".

[dak]

OK, if it was a design decision. We have a list of computer software all differently priced that we liked the price being displayed by each item. So end-users would see the price for each before ordering. I understand that the dynamic totaling continues to work. I will try to work something out on our end to handle that your design decision.