check box adding price

dak
Tera Expert

In the Service catalog you can add a "Price if checked" attribute and when the check box is displayed it will show the price like so:

Extra harddrive [ will add $100.00 ] and when checked changes to: Extra harddrive [  has added $100.00 ]

This function does not appear to work in the Service Portal where the text: [ will add $100.00 ] or [  has added $100.00 ] simply does not appear.

Is this working as designed? Is there some option in Service Portal to return this function? Are there plans to return this funtion in the future?

Any insights?

1 ACCEPTED SOLUTION

will_leingang
ServiceNow Employee
ServiceNow Employee

Hi Dean. I'm a developer on the Service Portal team. We simplified our price labels on Service Portal. The price is still dynamically changed but we don't label it as "will add $x.xx".


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5 REPLIES 5

Teena Singh
ServiceNow Employee
ServiceNow Employee

Dean,


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Teena Singh
Customer Experience: UX Strategy and Customer Insights
teena.singh@servicenow.com


ServiceNow


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