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Checkbox variable showing false value in additional comments on portal and also in native view

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MOHIT BHAMBRI
Tera Contributor

‎05-19-2023 08:55 AM - edited ‎05-19-2023 08:53 PM

Hi Expert,

I have created a record producer which have a checkbox field and when it is not checked i.e. the value is false ,then also it is showing on the additional comments on portal ,but it should show only if the checkbox field is checked .

 

Your response is highly appreciated and helpful !!

 

@Ankur Bawiskar @Community Alums @Chuck Tomasi 

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to MOHIT BHAMBRI

‎05-22-2023 08:06 AM

@MOHIT BHAMBRI 

this link has the solution

How to hide unchecked checkbox variable on Self Portal. 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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pavaniathan
Tera Contributor
In response to Ankur Bawiskar

‎10-11-2025 03:21 PM

This is not working for me

Any idea why?

I followed the instructions as you had suggested

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