Thanks for helping with this!
I imported an update set with a playbook I created through PAD from a depreciated instance, but the playbook isn't working correctly. Notably, I recreated the table I used in the old instance using the same name except I extended it from the Task table. I'm not sure if that has anything to do with this potential bug. All configurations are the same in PAD, but I did create a custom Workspace from scratch using UI Builder (UIB) this go-round.
Further, I posted a question to the community yesterday about another issue I came across where the UI action for viewing a knowledge article isn't working when clicked on. Here's a link to that post in case it helps with context: Re: Knowledge Articles Aren't Opening in Playbook ... - ServiceNow Community
Everything seems broken and I can't really compare to other workspaces since their page definitions are protected and the properties aren't copied when I create variants or an override.
Here's screenshots of the properties for the PAD activity that isn't working:
I greatly appreciate the help! I've tried everything and read all the product documentation.
This might work...
In your configuration of the activity make sure you populate populate the Task field with a task record that your user has read and write access to - such as the task that the playbook is running against.
The access to the checklist is driven by the task that the checklist is associated with.
If you don't specify a task it will create and associate the checklist to a private task (PTASK) that your user may or may not have access to.
This might work...
In your configuration of the activity make sure you populate populate the Task field with a task record that your user has read and write access to - such as the task that the playbook is running against.
The access to the checklist is driven by the task that the checklist is associated with.
If you don't specify a task it will create and associate the checklist to a private task (PTASK) that your user may or may not have access to.
