child table sub category displays the parent table's subcategory choices when category is --none--
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12-19-2023 11:12 PM
when i change the category choice field to none the sub category displays the parent table choice fields in servicenow
how to avoid that
here in this screenshot the category is none so the sub category should also be none
but it is showing the choices of the parent table here the Question value is the value of parent table sub category choices
I think this is ServiceNow bug how to avoid this?
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12-20-2023 02:01 AM
Hello,
Is this the Incident table I can see it is working correctly in my PDI.
Please check if the subcategory is set to be a dependant field on category:-
If it sis custom field how are you setting the dependency of both the fields?
Thanks.
Please mark my answer correct/helpful based on Impact.
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12-20-2023 04:51 AM
Hi @rubesh_u
Please share the screen shot, how you configured the category and sub category. For example - Have a look on OOTB category / sub category on Inc form in PDI .
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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