Choice List with Dependent Field On Mobile

Jonathan Zur
Tera Contributor

Hi All,

It seems the dependent field for a choice list doesn't work on mobile.

I have set a category field on the Time Worked table as a dependent field based on the user title field.

while the dependency works well on the desktop form, it doesn't seem to work on the mobile category selection.

Any setup I missed? or it's a bug? any other way to configure a choice list with a dependent field on mobile?

Thanks

Jonathan

1 ACCEPTED SOLUTION

Hi @Jonathan Zur ,

Why I referred that link because you are using OOTB record time work you can check whether you can modify that one or not. If not you can build the new custom one using that solution.

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

View solution in original post

5 REPLIES 5

Hi Jonathan, wondering if you have any more insight into the choice fields. I followed the instructions that had been provided but it's still not working for me when there are dependent fields, even when they are on the same table. See the post I added to the same article mentioned above.