choose language translation from a section

[mregragui_ext]

Hello,

I would like to get a new section in ticket creation called "Prefered language" or "Langue de préférence"

This section should propose 2 boxes (Multiple choices)
X English (Match by default)
X French (To be match by users)

and the text should be translated to the language selected

[Dr Atul G- LNG]

Hi @mregragui_ext 

1. Navigate to All > System Properties > System Localization and set Display translation prefix on translatable strings to Yes.
2. Create the item in English.
3. Change the preferred language to a different language.
4. Translate all the translatable items, now identified by translation prefix.
5. Save the record.

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/localization/co...

[mregragui_ext]

@Dr Atul G- LNG ,

where can i do step 4 please

[Dr Atul G- LNG]

Hi @mregragui_ext 

Please refer the doc link, which i got and can be helpful. 

[Sohail Khilji]

@mregragui_ext ,

May i know on which table your expecting this ? is it incident or case ?

Generally the transaltion works on the users profile prefered langauge why dont you use that logic ?