CI Class manager , Under the Health not able to see Required Tab

jaiho_rai · ‎02-05-2025

Hi Team,

Any one can guide on thiss , Where in CI Class maanger i am not able to see the Required tab ?

jaiho_rai · ‎03-05-2025

I found the issue , that was due to version difference , previously before Washington version it was showing but from Washington it was not.

Required field will be in different angle we have to setup on- intehrited we have option to setup in CI Class Manager and able to "Added" column we can add and make but most the time if CMDB CI have that field mandatory then you need to apply dictionary overrried where you need to navigate to dictionary > CMDB_CI under the related list > dictionary override > add your sub class and override the action as you needed

View solution in original post

Dr Atul G- LNG · ‎02-05-2025

Hi @jaiho_rai

Could you please share a screenshot of where are you searching for this, I checked the CI class manager and did not what exactly you needed.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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jaiho_rai · ‎02-05-2025

This is the screenshot , please take a look

Dr Atul G- LNG · ‎02-05-2025

Hi @jaiho_rai

I am in Yokohama, and the screenshot you shared is not visible at my end, it might be removed on latest version it seems.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Mahathi · ‎02-05-2025

Hi @jaiho_rai ,

To see the Required Fields Scorecard:

You expand Health on the left navigator pane Under Health >> Completeness >> Required field Scorecard, Recommended Fields, Recommended Fields scorecard get displayed on the right.

If my answer helped in any way, please mark it as ✅Correct & 👍Helpful.

Regards,
Mahathi