CI Class manager , Under the Health not able to see Required Tab

jaiho_rai · ‎02-05-2025

Hi Team,

Any one can guide on thiss , Where in CI Class maanger i am not able to see the Required tab ?

jaiho_rai · ‎03-05-2025

I found the issue , that was due to version difference , previously before Washington version it was showing but from Washington it was not.

Required field will be in different angle we have to setup on- intehrited we have option to setup in CI Class Manager and able to "Added" column we can add and make but most the time if CMDB CI have that field mandatory then you need to apply dictionary overrried where you need to navigate to dictionary > CMDB_CI under the related list > dictionary override > add your sub class and override the action as you needed

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jaiho_rai · ‎02-05-2025

Above, I checked in my PDI above screenshot,

Recommended Fields tab showing , Required fields scorecard tab is not showing

Mahathi · ‎02-05-2025

Are you saying the data is not visible?

Regards,
Mahathi

jaiho_rai · ‎02-05-2025

tab is not visible , which i have shared in pdi it's showing but in customer instance it didn't

Mahathi · ‎02-05-2025

Which version are you in ?

Mahathi · ‎02-05-2025

@jaiho_rai

Can you share a screenshot if possible.

As i am able to see all 3 here.

If my answer helped in any way, please mark it as ✅Correct & 👍Helpful.

Regards,
Mahathi