Ci Status

[MeghaK882691781]

What status you guys suggest if Physical Device is back to in stock room? 'non-operational'? 

[Tanushree Maiti · Accepted solution]

Hi @MeghaK882691781 

Usecase 1: Physical Device is good, just back in stock
Asset State: In Stock
Asset Substate: Available
Operational Status (CI): Operational

Usecase 2: Device is broken/needs repair
Asset State: In Stock
Asset Substate: Pending Repair or Damaged
Operational Status (CI): Non-operational

Usecase 3: Device is broken & repair not possible
Asset State: In Stock
Asset Substate: Pending Disposal
Operational Status (CI): Non-operational

Refer: KB0717902 Install Status for Hardware CIs (e.g. Pending Install) is mapped from Asset to CI but not ...