CIM - Classify Probe Timed Out
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‎12-20-2017 12:15 PM
Hello, I'm having troubles to make the discover of an ESX Server.
The problem it's with the "CIM - Classify" Probe, the error is "Session has timed out".
I tried to add the socket_timeout and connection_timeout parameters but the result it's the same.
And it can't continue with the identification phase it never creates the CI. I tried to add a SNMP Classification and it did create the CI, but with this it doesn't populate all the values and relationships that should have.
- Labels:
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Instance Configuration
-
Integrations

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‎05-15-2018 09:26 AM
Were you able to find a solution to this issue? I have the same error attempting to scan a storage device.
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‎05-15-2018 11:55 AM
There was a problem with the server using 2 IP Addresses, we didn't keep working with this so I don't know what happened.
Did you try using SNMP with the storage device?

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‎03-26-2020 07:11 AM
this look very old thread, however just wanted to check if anyone got this resolved. I am getting same error.
<results error="Session has timed out" probe_time="140037" result_code="900000"><result/>
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‎02-27-2025 06:16 PM - edited ‎02-27-2025 06:49 PM
Not sure if this is helpful for this particular issue(ESX discovery). But, for anyone who is after a solution for the CIM session timeout error, start with checking your CIM credentials. My CIM credential was disabled(active=false) when I got this error. The error disappeared when I made the CIM credential active.
I was able to find the issue when I was troubleshooting with cim_query ServiceNow tool. More on the tool in KB0782305 (Storage Discovery Quick Start Guide). You can access the tool using the url,
https://<INSTANCE_NAME>/cim_query2.do