- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2015 08:24 AM
I am trying to using a onChange Client Script to clear the value of the Assigned To field when the Assignment Group changes. I tried to use the one that was posted on the messages, but it is not working.
Here is what I have:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading) {
return;
}
if (newValue == ''){
g_form.setValue('assigned_to','');
}
}
This is not working, any suggestions?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2015 10:07 AM
Hi Vinay,
Below script will blank out the assigned_to field when the assignment group changes.
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue == '') {
return;
}
var assGrp = g_form.getControl('assignment_group');
if(assGrp.changed)
{
g_form.setValue('assigned_to','');
}
//Type appropriate comment here, and begin script below
}
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2015 10:03 AM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2015 10:07 AM
Hi Vinay,
Below script will blank out the assigned_to field when the assignment group changes.
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue == '') {
return;
}
var assGrp = g_form.getControl('assignment_group');
if(assGrp.changed)
{
g_form.setValue('assigned_to','');
}
//Type appropriate comment here, and begin script below
}
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2015 10:18 AM
Thanks, Pradeep I tried in my dev instance and it is not working. I also changed g_form.setValue('assigned_to',''); to g_form.clearValue('assigned_to',''); and it still does not clear the Assigned To field.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2015 10:34 AM
Can you point me to the instance where it is not working.