Clear the Assigned to field when the Assignment Group changes

[vigo]

I am trying to using a onChange Client Script to clear the value of the Assigned To field when the Assignment Group changes. I tried to use the one that was posted on the messages, but it is not working.

Here is what I have:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {  

if (isLoading) {  

return;  

}  

if (newValue == ''){

g_form.setValue('assigned_to','');

}      

}

This is not working, any suggestions?

[marskh1111]

Hey vigo, Do you remember what the right script was for this? I'm trying to do the exact same thing. Thank you

[User179407]

Kimberly,

It would be an onChange client script on field "Assignment group" as below

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

  if (isLoading || newValue == '') {

  return;

  }

  if (newValue != '') {

  g_form.setValue('assigned_to', '');

  return;

  }

}

Hope this helps!!

Suraj Chauhan

[marskh1111]

Thank   you is this the best way to accomplish this task?

[marskh1111]

Also sorry I am new to this. This wouldn't be a UI policy would it? Where would this script fall under.

[User179407]

This would be a client script. Table would be Incident.

Suraj Chauhan