Clearing date fields using list edit or update all

amadosierra · ‎11-20-2014

Does anybody knows how to clear date fields using the List Edit or Update All/Selected method?

It is possible to clear text fields but not date fields.

The Wiki article (Editing Lists - ServiceNow Wiki) does not mention anything about and I was wondering if there's any way OOTB or by scripting that can help with this.

swarnadip · ‎11-20-2014

Hi,

Can you please mention which date field you are trying to update?

Coz it seems to work for me. Not sure if I got your query. Please see the below image.

View solution in original post

amadosierra · ‎11-20-2014

Thanks all for your help. I just realized that it works starting on Eureka.

swarnadip · ‎11-20-2014

you are welcome

cdeclos · ‎01-13-2015

Hi Amado

As I was running into the same kind of issue (clear a date field on +- 1000 records), I did a bit of testing and finally found out that choosing all the records to modify, do an "update all" ans set the date value to NULL gave the expected result !

Cheers,

Christian