Click Approve/Reject on email Notification

[Al-jhon]

Hello All,

I have a problem with approving/rejecting a Approval request using email notification.

When the 1st approver click the hyperlink "Click here to Approve/Reject", it will open and redirected to the approval form.

when the 2nd and 3rd approver click the same link, it will open and redirected to the approval form but under the 1st approver view or name.

Please help to check and correct my existing email script:

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */
email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */
event) {

var baseURL = '';

baseURL = "https://" + gs.getProperty('instance_name') + ".service-now.com/sysapproval_approver.do?sys_id=" + current.sys_id;

template.print('<a style="font-family: verdana; font-size: 14px;color: blue;" href=' + baseURL + '>Click here to Approve/Reject</a><br />');

})(current, template, email, email_action, event);

The link should be open and redirected under for each approver not only under the 1st approver.

[Ankur Bawiskar]

@Al-jhon 

I don't think it would work

you are comparing number against sysId in this line

ptaskNumber.addQuery('task.number', current.sysid);

[Al-jhon]

@Ankur Bawiskar , ahhh i think that's why im getting wrong displayValue.

let me re-work on the code.

[Ankur Bawiskar]

@Al-jhon 

Sure.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Al-jhon]

Hello @Ankur Bawiskar can you please help how can i get the number of the current project task number based on my codes? It's displaying wrong value. Thank you

[Ankur Bawiskar]

@Al-jhon 

please share your latest code which you are using