Click on record producer from portal it is giving 404 error msg

[Amol12]

When I am searching for a record producer form

Then I will be able to select the record producer form

AND I will not be directed to a 404 error page

Can you please help to resolve this issue.

[Dr Atul G- LNG]

Hi @Amol12 

Please check the RP as it seems published and activated, but this appears to be a cache issue. Generally, it should not happen; it is redirecting to some other link.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683241