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07-25-2024 10:12 AM
Hello,
I am trying to put a clickable link in a Continual Improvement notification.
I can get the CIM task to be clickable by using ${URI_REF}
But I can get the Improvement Initiative Number to hyperlink. I tried ${sn_cim_register.URI_REF} and ${sn_cim_register_id.URI_REF} neither worked.
Any ideas? Thank you in advance.
Solved! Go to Solution.

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07-25-2024 02:55 PM
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07-25-2024 09:47 PM
Hello @Darlene York , thanks for the reply.
You can try to give it like -
//The sytax is
<reference_field_name>.URI_REF
//In your case -
${top_task.URI_REF}
If my answer solves your issue, please mark it as Accepted✔️ & Helpful!👍
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07-25-2024 10:22 AM - edited 07-25-2024 10:23 AM
Hello @Darlene York ,
Can you share some code snippet if possible? also wanted to know from where is it coming?
If my answer solves your issue, please mark it as Accepted✔️ & Helpful👍!
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07-25-2024 11:58 AM
Vrushali,
The notification is getting its data from the Continual Improvement Management application.
Here is the logic on the message
Short description: ${short_description}
Priority: ${priority}
Improvement Initiative Summary: ${top_task.short_description}
Improvement Initiative Number: ${top_task.number}
Click here to view the CIM Task: ${URI_REF}
Thank you
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07-25-2024 09:47 PM
Hello @Darlene York , thanks for the reply.
You can try to give it like -
//The sytax is
<reference_field_name>.URI_REF
//In your case -
${top_task.URI_REF}
If my answer solves your issue, please mark it as Accepted✔️ & Helpful!👍
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07-26-2024 04:34 AM
Vrushali,
Thank you so much, that worked. I appreciate your help!
Have a nice weekend!