Client Script displaying sysid

[Sonalp2695]

Hi All ,

I am trying to create an client script on incident with on change of assignment group gives currently selected assignment group.

but somehow it's giving sys id of assignment group , 

can someone correct me here

[Anil Lande · Accepted solution]

Hi,

This is correct behaviour.

Assignment Group field is of type reference and for any reference field you will get the sys_id of selected record in all scripts using getValue() or dot walk.

Can you please explain why you want Group name?

Yo can try below:

var grp=g_form.getDisplayBox('assignment_group').value; 
alert(grp);

You can find some solutions on below links:

https://www.servicenow.com/community/developer-forum/how-to-get-the-assignment-group-type-in-client-...

https://www.servicenow.com/community/developer-forum/catalog-client-script-how-can-i-get-group-name-...