we have a catalog where the variable should be updated only when closing a catalog task. Hence we created a client script in sc task table. This work perfectly fine in native view of the ticket, but it doesn't show the variable mandatory in workspace view. In client script, isolate script is also checked.
what could be the reason.?
Onchange client script:
field name:state
script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var cat_item = g_form.getValue('u_item');
var service = g_form.getValue('abc');
var state = g_form.getValue('state');
if (cat_item == 'test' && service == 'log' && newValue == '3') {
g_form.setVisible("bc", true);
g_form.setMandatory('bc', true);
g_form.setVisible("index", true);
g_form.setMandatory('index', true);
g_form.setVisible("ui", true);
g_form.setMandatory('ui', true);
} else {
g_form.setMandatory('bc', false);
g_form.setMandatory('index', false);
g_form.setMandatory('ui', false);
}
