Hey all, I have a client script that runs onsubmit that get value from field (custom user table reference) and createing new user in sys_user table. after that it populate a filed. I will attach photo to further explain.
as you can see, when the caller field is empty we have a true false check box.
if we press the check box all the fields disappear and we have new field that points on custom user table.
after I choose the inActive employee and press save I want to popluate the caller field and set the check box back to false.
like this for example. it well populate the fields and remove the checkbox (I have ui policy that check if caller field is empty)
my problem is that when I press save first time nothing change and when I press once again it will work.
how can I do it from first try ?
I will attach the scrupts
client script
function onSubmit() {
//Type appropriate comment here, and begin script below
var func = new GlideAjax('customTable');
var user = g_form.getValue('u_inactive_employee');
var usercheck = g_form.getValue('u_didn_t_find_user');
if (user != '' && usercheck == 'true') {
func.addParam('sysparm_name', 'createUserFromOldEmployee');
func.addParam('sysparm_Userid', user);
func.addParam('sysparm_mamash_request', g_form.getUniqueValue());
func.getXML(getResponse);
}
function getResponse(response) {
var values = response.responseXML.documentElement.getAttribute('answer');
if(values != ''){
alert(values);
}
}
}
and the script include function
createUserFromOldEmployee: function() {
var user_sys_id = '';
var Request = this.getParameter("sysparm_request");
var inActiveUser = this.getParameter("sysparm_Userid");
var gr = new GlideRecord('u_past_employees');
gr.get('sys_id', inActiveUser);
gr.query();
if (gr.next()) {
var user = new GlideRecord('sys_user');
user.addQuery('user_name', gr.u_user_id);
user.query();
if (user.next()) {
user.active = true;
user.update();
user_sys_id= user.sys_id;
} else {
var newUser = new GlideRecord('sys_user');
newUser.initialize();
newUser.user_name = gr.u_user_id;
newUser.first_name = gr.u_first_name;
newUser.last_name = gr.u_last_name;
newUser.email = gr.u_email;
newUser.name = gr.u_name;
newUser.state = gr.u_state_province;
newUser.preferred_language = gr.u_language;
newUser.title = gr.u_title;
newUser.active = gr.u_active;
newUser.company = gr.u_company;
newUser.location = gr.u_location;
newUser.department = gr.u_department;
newUser.mobile_phone = gr.u_mobile_phone;
newUser.u_employee_id = gr.u_employee_id;
newUser.u_team = gr.u_team;
newUser.manager = gr.manager;
newUser.update();
user_sys_id= newUser.sys_id;
}
}
var grRequest = new GlideRecord('u_requests');
grRequest.get('sys_id', Request);
grRequest.query();
if (grRequest.next()) {
grRequest.setValue('u_inactive_employee','');
grRequest.setValue('u_didn_t_find_user','false');
grRequest.setValue('u_caller', user_sys_id);
grRequest.update();
return grRequest.u_didn_t_find_user;
}
},
